In hosting packages within Saudi Arabia, which start their names with the initials SA, the server is located inside Saudi Arabia in a data center licensed by the Communications and Information Technology Commission in the Kingdom of Saudi Arabia. It adheres to the highest standards of quality and protection.

Yes, you can upgrade your website hosting package to a higher one at any time. In this case, you will only pay the difference between the two packages for the remaining duration of the hosting period. Similarly, if you choose to downgrade the package to a lower one, the difference between the two packages for the remaining duration will be credited to your account with us.

Yes, it is possible with coordination with the sales department at Massar Cloud, and they will guide you through the process.

The hosting space control panel for servers in Saudi Arabia that provide shared hosting services operating on the Linux system is a web interface that allows you to control your website hosting space easily. It can be accessed and used through any internet browser. We use the popular WHM/cPanel control panel, which is considered one of the most powerful and best hosting space control panels in the world.
To preview the basic features of the cPanel control panel, click here for the Arabic interface and here for the English interface.

We currently support the following versions: 5.6, 7.4, 8.0, 8.1 and 8.2 of the PHP programming language on all shared hosting servers operating on the Linux operating system. You can easily switch the version for your website hosting space at any time through your website hosting control panel - cPanel. Additionally, we continuously install and update any new PHP version or updates to existing versions as they are released.

No, there are no restricted functions unless you decide to restrict them yourself. The isolation and protection technologies we use allow us to leave all functions open without affecting the overall security level on the server.

Yes sure, Using the IMAP and POP protocols we provide, you can browse your email, send and receive messages from your hosted site using any email client that supports these protocols. This includes Outlook on Windows or any email reader apps on mobile devices, whether Android, iPhone, or any other operating system.

What distinguishes our shared hosting service at MassarCloud is the level of security. We have implemented a set of premium security software to enhance the protection level, and we provide them for free without any additional charges. In addition to the firewall and isolation software we use, we also offer advanced tools in the hosting control panel for periodic scanning of your website files. You will receive a report in case any malicious files are detected, using tools such as Imunify360.

Absolutely. One of the key features of our network is the design of the infrastructure with disaster recovery standards in mind. A professional network engineering team has designed our core network infrastructure. We regularly take both internal and external backups. At Massar Cloud, we take pride in storing external backups in data centers designed to withstand the toughest conditions, including protection against atomic attacks.

If you have a question or inquiry that is not answered here, please feel free to contact us, and we will be happy to respond to you.