Yes, you can upgrade your hosting package to a higher one at any time. In this case, you will only pay the price difference between the two packages for the remaining hosting period. Similarly, if you choose to downgrade to a lower package, the difference will be credited to your account for the remaining duration.

The hosting control panel on Linux-based shared hosting servers is a web interface that allows you to easily manage your website hosting space. It can be accessed and used through any internet browser. We use the popular cPanel/WHM (Web Host Manager) control panel, which is considered one of the most powerful and best control panels for hosting spaces worldwide. It comes with an Arabic interface to facilitate its use. For a preview of the basic features of the cPanel control panel, click here for the Arabic interface, and here for the English interface.

We currently support the following versions of the PHP programming language: 5.6, 7.0, 7.1, 7.2, 7.3, 8.1 and 8.2 on all Linux-based shared hosting servers. You can easily switch the PHP version for your website hosting space at any time through your hosting control panel (cPanel).

No, there are no restricted functions unless you decide to close them yourself. The isolation and protection technologies we use allow us to avoid closing any functions without affecting the overall server security level.

Yes, absolutely. Through the IMAP and POP protocols we provide, you can browse your email, send and receive messages from your hosted website using any program that supports these protocols, including Outlook on Windows or email reader apps on mobile devices, whether Android, iPhone, or any other operating system.

What distinguishes our shared hosting service at MassarCloud is the level of protection. We have provided a set of paid software to increase the security level, and we offer them for free without any additional charges. In addition to the firewall and isolation software we use, we also provide advanced tools in the hosting control panel to allow you to perform periodic scans of your website files and get a report in case any malicious files are found, such as Imunify360.

Yes, definitely. One of the most important features of our network is that we designed the infrastructure with disaster recovery standards in mind. A professional network engineering team designed our network's underlying structure. We regularly take internal and external backups. At Massar Cloud, we take pride in keeping external backups in data centers designed to withstand the harshest conditions, including atomic attack defense.

If you have an inquiry or question not answered here, please feel free to contact us, and we will be happy to respond to you.